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Shipping
Please call for a shipping quote. We can ship worldwide. Customers are welcome to pick up ordered parts from our company also.
FOR YOUR PROTECTION
The carrier who delivers merchandise to your door is responsible for loss and damages. Acceptance of the shipment by the Transportation Company is acknowledgement that the articles delivered to them were in good condition and properly packed.
Here's how to handle damage:
VISIBLE DAMANGE
- Have the delivery person note on the freight bill the nature and extent of damage.- Notify the Transportation Company's office to inspect the merchandise.
- File a claim for damages at once! In filing a claim with the Transportation Company, you may (a) make a cash adjustment, (b) arrange to have repairs made, or (c) replace the merchandise.
CONCEALED DAMAGE
If damage is noticed when merchandise is unpacked, notify Transportation Company's office immediately and ask to have it inspected. Do not destroy packing materials until the shipment is inspected and the claim is settled.
Here's how to handle shortages:
SHORTAGES
- Check number of cartons delivered with the quantity shown on your receipt.- If quantities do not tally, have driver note shortage.
- If missing items do not show up in a few days, advise us and we will reship.
All claims for loss or damage should be filed immediately with the Transportation Company making the delivery, then notify us. We will mark our records accordingly. Should you need assistance with the claim, we will be glad to help you. NOTE: Do not return damaged merchandise, as Transportation Company will pick it up after settling the claim.
IMPORTANT
RETURN GOODS CANNOT BE RETURNED WITHOUT WRITTEN AUTHORITY
Call or write for a returns good number. All shipments not having this number will be refused. All shipments returned for credit or exchange when the error is not ours will be subject to a 20% restocking charge. Materials must be returned prepaid.